BLS Safaris Ltd Booking Terms and Conditions: Your Guide to a Smooth and Secure Travel Experience
When booking a safari, it’s essential to have a clear understanding of the terms and conditions that govern your reservation. BLS Safaris Ltd, a registered Uganda tour operator, is committed to ensuring a smooth and hassle-free booking process for all our clients. To maintain transparency and ensure that your travel experience is seamless, we have outlined our Booking Terms and Conditions. These terms apply to all bookings and services provided by BLS Safaris Ltd and are designed to protect both parties while providing clarity on the process.
Overview of BLS Safaris Ltd Booking Terms and Conditions
Our Booking Terms and Conditions are an essential part of your agreement with BLS Safaris Ltd. When you confirm a booking, you acknowledge that you have read, understood, and agreed to these terms. These conditions are designed to ensure a fair and smooth booking process while providing you with the best service possible. Below, we outline key aspects of our booking policy to ensure that you are well-informed and prepared for your upcoming safari adventure.
Understanding Our Booking Process
At BLS Safaris Ltd, we strive to make the booking process as easy and clear as possible. Our Booking Terms and Conditions are crafted to provide transparency regarding payments, cancellations, and travel arrangements. Below is an outline of what you can expect during the booking process:
- Initial Inquiry and Availability: When you reach out to us, we will provide details about the availability of our safari packages, tailored itineraries, and travel dates. Based on your inquiry, we will confirm the availability of the safari package you’re interested in and give you a clear pricing structure.
- Reservation Confirmation: Once you confirm your travel plans and itinerary, we will send you a Booking Confirmation that includes details about your trip, including dates, tour inclusions, and payment terms.
- Payment Schedule: A deposit is required to secure your booking, and the remaining balance is due according to our payment terms. We accept various payment methods, including bank transfers, online payments, and credit cards. Specific payment terms will be outlined at the time of booking.
Key Aspects of BLS Safaris Ltd Booking Terms and Conditions
The following key sections of our Booking Terms and Conditions ensure that both you, the traveler, and BLS Safaris Ltd are fully aligned on what to expect.
Payment Terms and Conditions
At BLS Safaris Ltd, we require a deposit to confirm your booking. The balance must be settled before your scheduled departure. Our payment terms are designed to give you flexibility while also ensuring that your safari is secured.
- Deposit Requirements: A deposit of 30-50% of the total booking amount is required upon confirmation of your booking. The exact deposit amount will be specified at the time of booking and is non-refundable. This ensures that your safari arrangements are fully secured, including accommodation, transport, and permits.
- Final Payment: The remaining balance must be paid at least 30 days before your scheduled departure. If the balance is not paid on time, BLS Safaris Ltd reserves the right to cancel the booking and retain the deposit.
- Payment Methods: We accept various payment methods, including bank transfers, credit card payments, and online payment portals. Payment instructions will be provided at the time of booking.
Cancellations, Refunds, and Modifications
While we aim to provide a smooth experience for our clients, we understand that plans can sometimes change. Our cancellation and refund policy ensures that you are aware of the implications of modifying or canceling your booking.
Cancellation Policy
In the event that you need to cancel your safari booking, please notify us as soon as possible. Our cancellation policy is designed to protect both you and BLS Safaris Ltd.
| Days Before Departure | Refund | Penalty |
| 60+ Days | 100% refund (minus deposit) | None |
| 30-59 Days | 50% refund | Deposit forfeited |
| 15-29 Days | 25% refund | Deposit forfeited |
| 14 Days or Less | No refund | Full payment forfeited |
Note: In some cases, special permits, accommodation, or other arrangements may be non-refundable, regardless of the cancellation period.
Modifications to Your Booking
We understand that sometimes changes are necessary, and we will do our best to accommodate any modifications. Any changes to your booking, including changes in travel dates, itinerary, or number of travelers, are subject to availability and may incur additional fees depending on the adjustments made. You will be informed of any extra charges before the modifications are confirmed.
Travel Insurance
While we do not provide travel insurance, we highly recommend that you purchase travel insurance that covers trip cancellations, medical emergencies, and loss of baggage. Insurance can help protect you in the event of unforeseen circumstances that may affect your trip. It is essential to have this coverage before embarking on any safari or adventure with BLS Safaris Ltd.
Safari Permits and Fees
Certain activities, such as gorilla trekking or chimpanzee tracking, require special permits. These permits are typically non-refundable and must be purchased in advance. Please note that BLS Safaris Ltd can help secure these permits on your behalf but cannot guarantee availability without prior payment.
Important Permit Information
- Gorilla Trekking Permits: In Uganda, gorilla trekking permits cost $800 per person, while in Rwanda, they are priced at $1,500 per person.
- Chimpanzee Tracking Permits: Prices for chimpanzee permits vary by location but generally range from $150 to $250 per person.
These permits are crucial to your safari experience, and BLS Safaris Ltd will assist you in securing the necessary permits well in advance of your departure.
Accommodation and Transport
At BLS Safaris Ltd, we work with carefully selected accommodations that range from luxury lodges to budget-friendly camps. We ensure that all accommodations meet our high standards of comfort, safety, and service. Similarly, we provide comfortable transport options, whether you are traveling by 4×4 safari vehicle, internal flight, or other means of travel.
Transportation Terms
- Vehicle Types: Depending on your group size and itinerary, we provide various vehicle options, including 4×4 safari vehicles, minivans, or luxury cars. All vehicles are well-maintained, insured, and fitted with air conditioning.
- In-country Flights: If your itinerary involves internal flights, BLS Safaris Ltd can assist with bookings and ensure timely transfers to and from airports.
Responsibility and Liability
As your tour operator, BLS Safaris Ltd is responsible for ensuring that your safari experience goes as planned. However, there are certain situations where BLS Safaris Ltd is not liable, including:
- Acts of God: Events beyond our control, such as natural disasters, pandemics, or political unrest.
- Changes to Wildlife Availability: We cannot guarantee specific wildlife sightings or trekking experiences as these are subject to the nature of the environment.
- Injuries or Illness: While we strive to ensure the highest level of safety, BLS Safaris Ltd is not responsible for any injuries or illnesses that occur during the safari.
Final Remarks
By booking your safari with BLS Safaris Ltd, you agree to the terms outlined in this document. These Booking Terms and Conditions ensure a smooth and enjoyable experience for all travelers, while also protecting both our guests and our operations. For any questions or clarifications regarding our booking policies, please feel free to contact us.
Choosing BLS Safaris Ltd ensures a well-organized, customized, and memorable safari experience. Our Booking Terms and Conditions are designed to guide you through the process and give you peace of mind. Contact us today to start planning your dream safari!