Company Privacy Policy: Protecting Your Personal Information with BLS Safaris Ltd

Company Privacy Policy: Protecting Your Personal Information with BLS Safaris Ltd. At BLS Safaris Ltd, we understand the importance of safeguarding your privacy and protecting the personal information you share with us during your safari bookings, inquiries, and communication. As a registered Uganda tour operator, we are committed to upholding the highest standards of privacy and security, ensuring that your data is handled with the utmost care and responsibility.

This Company Privacy Policy outlines how we collect, use, store, and protect your personal information. We believe in transparency, so you can make informed decisions about your interactions with us. Our policy complies with relevant data protection laws, including the General Data Protection Regulation (GDPR) and Uganda Data Protection Act, ensuring your information remains safe while using our services.

What Personal Information Do We Collect?

At BLS Safaris Ltd, we only collect personal data that is necessary for providing you with the best service possible. The types of information we collect include:

1. Contact Information: This includes your name, email address, phone number, and physical address, which are needed for communication, confirmations, and to send you updates regarding your safari.
2. Booking Information: When making a booking, we may collect information such as your travel dates, preferred safari package, payment details, and any special requests or accommodations.
3. Payment Details: We collect payment information, such as credit card numbers or bank details, through secure channels to process bookings and transactions.
4. Technical Information: This includes data such as your IP address, browser type, and operating system, collected when you visit our website. This helps us optimize the user experience and ensure the functionality of our site.
5. Marketing Preferences: If you subscribe to our newsletters or promotional communications, we will collect your consent to send you relevant information regarding upcoming safari packages and offers.

The data we collect is essential for providing you with efficient and personalized services. We ensure that all information is gathered ethically and with your explicit consent.

Why Do We Collect Your Personal Information?

At BLS Safaris Ltd, we collect personal information for several key purposes to enhance your experience and ensure smooth processing of your services. These purposes include:

Purpose	Description
To Process Bookings and Payments	We need your personal and payment information to confirm your safari bookings, arrange services, and process transactions securely.
To Communicate with You	We use your contact information to send you updates, confirmations, reminders, and other important details regarding your safari.
To Improve Our Services	We may analyze data to improve our website, services, and customer support. This includes enhancing our safari offerings based on your preferences.
To Provide Customer Support	We use your data to respond to your inquiries, resolve issues, and provide timely assistance during and after your safari.
For Marketing Purposes	With your consent, we may send you newsletters or promotional content related to upcoming safaris and special offers.

Your data is primarily used to make your interactions with BLS Safaris Ltd as seamless and enjoyable as possible. We will never collect data for purposes that are not related to your specific engagement with our services.

How We Protect Your Personal Information?

At BLS Safaris Ltd, the security of your personal information is a top priority. We implement a variety of physical, technical, and administrative measures to safeguard the information we collect. These measures include:

1. Secure Website and Payment Processing: We use SSL encryption to ensure that all information transmitted between you and our website is securely encrypted. This protects sensitive data such as your payment details from being intercepted by third parties.
2. Access Control: Only authorized personnel within BLS Safaris Ltd have access to your personal information. We maintain strict policies and procedures to limit access to sensitive data.
3. Regular Audits and Updates: We conduct regular security audits to identify and address potential vulnerabilities. Our website and data storage systems are regularly updated to ensure the highest levels of security.
4. Third-Party Providers: We work with trusted third-party service providers, such as payment processors and travel agencies, who also adhere to strict data protection standards. These providers are bound by legal agreements to ensure they handle your data responsibly.
5. Data Retention: We will only retain your personal data for as long as necessary to fulfill the purpose for which it was collected, and in accordance with applicable laws. After that, your data will be securely deleted.

Your data will be handled with the utmost care, and we take all reasonable steps to ensure its security. We encourage you to review our privacy policy regularly to stay informed of any updates or changes.

How We Share Your Information?

In some instances, we may need to share your personal information with third parties. However, this will only be done under specific circumstances and in a way that complies with our privacy policy:

1. Service Providers: We may share your information with trusted partners or service providers to fulfill your safari arrangements, such as transportation providers, hotels, or local tour guides. These third parties are required to protect your information and use it solely for the purpose of providing services on our behalf.
2. Legal Requirements: If required by law, we may disclose your information to government authorities or other entities in response to legal processes, such as court orders or subpoenas.
3. Marketing and Advertising: With your consent, we may share your information with third-party advertising partners to send you relevant offers and promotions. You can opt out of this at any time.
4. Business Transfers: In the unlikely event that BLS Safaris Ltd undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes and ensure that your information remains protected.

We are committed to ensuring that your personal information is handled with respect and care, and will never sell, trade, or lease your personal data to third parties for commercial gain.

Your Rights and Choices

As a data subject, you have several rights under data protection laws that allow you to control how your personal information is used:

1. Access to Your Data: You can request access to the personal information we hold about you and inquire how it is being used.
2. Correction and Deletion: If you believe any of the personal information we hold about you is incorrect, you have the right to request corrections. You may also request that we delete your data under certain conditions.
3. Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or promotional offers by clicking the unsubscribe link in our communications or by contacting us directly.
4. Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Company Privacy Policy from time to time to reflect changes in our practices, technology, and legal obligations. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about our Company Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please do not hesitate to contact us:

BLS Safaris Ltd
Email: info@bls-safaris.com
Phone: +256 753 531980
Address: Kampala, Uganda

At BLS Safaris Ltd, we are dedicated to providing you with a safe and secure experience when booking your safari. Your privacy is important to us, and we will continue to protect your data as part of our commitment to excellence and customer satisfaction.